Refund & Cancellation Policy
Last updated: 2026-07-03
⚠️ DRAFT — this document is a template pending legal review and is not yet legally binding. Placeholder values (e.g. company name, address) must be completed before publication.
1. Subscription terms
Zarox paid plans are billed in advance on a recurring basis (monthly or as stated at checkout) through Stripe, and renew automatically until cancelled.
2. Cancellation
You can cancel at any time from the Billing area of your dashboard. Cancellation stops future renewals; your plan remains active until the end of the current billing period.
3. Refund eligibility
Fees already paid are generally non-refundable except where required by law. We may, at our discretion, provide a pro-rated or full refund in cases such as a confirmed service fault.
4. How to request a refund
Contact [PRIVACY CONTACT EMAIL] (or use in-app support) with your account details and the reason for the request. We aim to respond within a reasonable time.